Service & Support
01Our Service
Pre-sale Service
Everything you need to make a confident decision — product fit, samples and clear pricing before you place a bulk order.
- Inquiry answered within 24 hours
- Product series matched to your market standard
- Samples, catalogues and certification documents
- Clear quotation, MOQ and lead time upfront
02Our Service
In-sale Service
Your order stays visible from drawing approval to container loading, with one contact following every step.
- Drawing and sample confirmation before production
- Production schedule and progress updates
- Pre-shipment QC inspection and test reports
- Export packing, labelling and shipping documents
03Our Service
After-sale Service
Support continues after delivery, so your stock keeps moving and your customers stay covered.
- Five-year warranty on cartridge and body
- Spare parts and replacement components
- Technical guidance for installation and maintenance
- Complaint handling within 48 hours
Can't Find the Exact Model You Need?
Send us your drawing, sample or target price — our engineering team will reply with a tailored proposal within 24 hours.
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